Terms & Conditions

Return Policy

Apparel items are made to order, exchanges and returns can only be made if garments are defective, they will be exchanged for the exact item and size. Please select your size carefully using the size charts linked in the descriptions. To initiate a return, use the contact form to reach out and include your name and order number.

Delivery Time

Hairball Merch has select items in-stock and these ship within 1-2 business days. Decorated apparel and accessories are made on-demand and will take 3-4 weeks.